What Does the Warranty Cover? JUUL Labs, Inc. only warrants JUUL against defects in materials and workmanship under normal use for 1 year from date of retail purchase from www.JUUL.com and from authorized JUUL retailers by the original purchaser (this Limited Warranty is NOT transferable to subsequent purchasers). Similarly, you may ask, how do I get the warranty on my Juul?
Log in to your age-verified JUUL account at JUUL.com, or if you do not already have one, create a new JUUL account online, and age verify. You must pass the age verification process and agree to the Terms and Conditions and Privacy Policy to receive warranty service.
Furthermore, how long does the Juul device last? According to Juul, each full charge of a Juul lasts about as long as one Juulpod lasts, roughly 200 puffs. The battery takes about an hour to fully charge on the magnetic charger that comes with the device and then it's ready to go. The battery lasts longer if it maintains a consistent charge.
Regarding this, is my Juul under warranty?
JUUL Labs will only honor this Limited Warranty from original purchasers of legal age to purchase the device. We additionally reserve the right to deny a warranty claim if we believe that such a warranty claim is fraudulent or designed to avoid the restrictive properties of this site.
How do I exchange my Juul?
Refunds are available for new and unused devices within 14 days of delivery from JUUL.com. If you need to return an order purchased on our site, please contact our JUUL Care Team with your order number. Products purchased through an authorized JUUL retailer can only be refunded at the original place of purchase.
Related Question Answers
Are Juuls waterproof?
Officially, Juul pods aren't waterproof. And they aren't covered by the Juul warranty either. Not only that, water damage isn't covered by the Juul warranty at all. So you should take at least a few steps to keep your Juul e-cigarette and Juul pods waterproof. What is better than the Juul?
The KandyPens Rubi is the JUUL's top competitor because it has the portability and convenience of the JUUL, but it allows you to use any type of e-liquid you want. You can even use oil concentrates. The Rubi is more cost effective, and more versatile than the JUUL, and some would even say it's a better device overall. Can you return a Juul to a gas station?
Can I Return My Device For Refund? Refunds are only available for new and unused devices purchased on www.JUUL.com and must be returned directly to JUUL Labs within fourteen (14) days of receipt. If the tamper-proof seal is broken, a refund cannot be honored. How can you tell a fake Juul?
Fake JUUL packaging has 4 dots on the top while the real one has its logo. Fake JUUL pods have harsh e-juices. Their caps are brightly colored. For example, one flavor has an orange cap, wherein the real one is yellow-orange and the fake is red-orange. WHAT IS THE Juul warranty?
Electric Tobacconist, LLC only warrants JUUL against defects in materials and workmanship under normal use for 1 year from date of retail purchase from Do you have to be 18 to buy a Juul charger?
Only adults ages 21 or older can buy Juul devices online, but in-person purchases can be made at 18 years old depending on state laws. Can I order a Juul online?
The Electric Tobacconist vape shop has a range of competitively-priced JUUL Vapor products for sale, as well as the related hardware necessary to enjoy them. Rather than needing a JUUL store locator, you can explore our online range above, and you can also benefit from our FREE US Shipping offer if you spend just $20. Will Juul replace leaking pods?
If the pod is damaged or defective, there's a chance it could leak. If your pod is not leaking e-juice into your mouth through the top of the pod, then there's a chance it can still be used without any issue. If it is leaking into your mouth, then it may be best to simply replace it. Why did Juul charge me a dollar?
That's because the $1 charge is actually a temporary preauthorization from your credit card company, basically giving the merchant the green light to charge your card for the full amount when your final purchase is made. By preauthorizing your card $1, they don't have to place a larger hold against your account. Do you have to be 21 to buy Juul pods Texas?
Purchase/possession/use of e-cigarettes by persons under age 21 years prohibited unless at least 18 with a U.S. or state military id card. Does Juul warranty cover lost?
Your device comes with a 1 Year Limited Warranty, however our warranty does not cover lost devices. Please go here for assistance if you are requesting a replacement for a defectove device: support.JUUL.com/home/troublesh …. How do you clean a Juul?
Use a dry cotton swab to gently clean your JUUL Device's charge contacts, the inside of the device and the USB Charging Dock. If a small amount of liquid enters the air path, remove the JUULpod from the JUUL Device and try tapping the JUULpod upside down on a dry tissue then wiping it clean before reinserting it. What is Juuls phone number?
Warranty Terms Your ticket has been submitted. Please call our Health Concern Hotline at 1-844-294-5885. Can you charge Juul with POD in?
You'll know your device is charged when the light stops pulsing and is solid green. It takes about an hour to fully charge your JUUL Device. You can charge a JUUL Device with a JUULpod inserted into the device, but it is not necessary. How much does a Juul pod cost?
Generally, the Juul device costs between $35 to $50 and a package of four Juul pods costs $15.99. The pods come in “classic flavors” like Virginia tobacco, cool mint, fruit medley, creme brulee, and mango, according to the company. Can I bring a Juul on a plane?
Can You Bring a Juul on a Plane? A Juul e-cigarette uses tobacco or alternative vaporizer. However, a Juul vaporizes without a flame-based method. Despite this, it will still not be allowed on a checked luggage and neither can it be smoked on a plane. Can I leave my Juul charging overnight?
JUUL's smart-charge technology is designed to minimize the risk of overcharging. However, we suggest not leaving your JUUL device to charge overnight or for long periods of time. How many hits are in a Juul pod?
200
Why do Juul pods turn yellow?
Juul pods don't go bad, but they do discolor. They can also lose potency in both flavor and nicotine strength. In time, oxidation turns the vaping liquid in Juul pods a darker yellow or even dark brown. Everything suffers from oxidation. Can you charge a Juul without the charger?
Most all of them will use a standard micro USB charger so you could easily and safely use a smartphone charger, some even have USB-C connections. Originally Answered: How can you charge a Juul without a charger? You take the charger out of the package, put it in your pocket, then reclose it. Then you scan the barcode. Why are my Juul pods leaking?
Leaking can occur when the liquid is pulled up into the air path due to one of the following reasons: Puffing aggressively on the mouthpiece - try puffing more gently. Squeezing or biting the JUULpod as you puff - relax your mouth on the mouthpiece. Why does my Juul taste burnt?
A LOT of JUUL users report that they get a burnt taste when vaping on a new (or old) JUUL pod. There could be a couple of reasons for this: 1) you're pulling too hard and taxing the coil too heavily; or 2) your JUUL is dirty and needs cleaning, as gunk can muck up the connection (literally). Why is my Juul blinking blue?
The Suorin Air blinking blue is a common issue that is most likely caused by either a faulty pod or vape juice interrupting the connection between pod and battery. Try cleaning the bottom of the pod with a paper towel or cotton swab as well as the connection point on the battery. How bad is Juul for you?
Medical professionals are very concerned because juul delivers higher concentrations of nicotine than other e-cigarettes. Not only is nicotine highly addictive, but it is also toxic to fetuses and is known to impair brain and lung development if used during adolescence. Does Amazon sell Juul pods?
Juul Pods contain nicotine and no one is allowed to sell them on the Amazon Market Place. Vape products are against Amazon's Policy. Fortunately, there are many reputable online shops that will ship you authentic Juul pods as fast and cheap as Amazon. We are happy to sell authentic and off-brand Juul pods. Can you track your Juul?
Your tracking information is also available in your JUUL account dashboard. You can see the status of your delivery and a detailed tracking history by clicking on "View Tracking History" in the courier section. Can I die from vaping?
For most patients, that means shortness of breath, cough, chest pain and sometimes even nausea, vomiting, fever and weight loss. But for others, the condition, now being called "e-cigarette or vaping product use associated lung injury," or EVALI, can develop to become life-threatening. How is Juul different from vaping?
Vape is a slang term for the vaporizer used in e-cigarettes, and vaping refers to using a vaporizer or e-cigarette to inhale a vapor that contains nicotine. Juul is a brand name for a particular type of e-cigarette that is very popular and accounts for about 40% of the e-cigarette market. What does a Juul do?
JUUL is a brand of e-cigarette that is shaped like a USB flash drive. Like other e-cigarettes, JUUL is a battery-powered device that heats a nicotine-containing liquid to produce an aerosol that is inhaled. All JUUL e-cigarettes have a high level of nicotine. 
